Effective Date
Effective Date: July 17, 2026
Last Updated: July 18, 2026
Who we are
Our website address is: https://neuroactivecenter.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Mobile Information and SMS Content
Mobile Information and SMS Consent. NeuroActive PLLC d/b/a NeuroActive may collect your mobile phone number and SMS consent when you submit a website form and voluntarily select the SMS consent checkbox. We use this information only to send informational messages related to appointment requests, scheduling, confirmations, reminders, rescheduling, and appointment-related follow-up. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is not a condition of receiving services. You may opt out at any time by replying STOP or request assistance by replying HELP.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Children’s Privacy
Our services are intended for parents and legal guardians seeking services on behalf of their children. We do not knowingly collect personal information directly from children under the age of 13 without parental or guardian involvement. If you believe a child has provided personal information directly to us, please contact us so we can take appropriate action.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Service Providers and Legal Disclosure
We may share your information with trusted service providers that assist us in operating our website, scheduling appointments, processing communications, or providing our services. These providers are contractually required to protect your information and may only use it for the services they provide on our behalf.
We may also disclose your information if required by law, court order, or governmental request, or when necessary to protect our legal rights, safety, or property.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website, request an appointment, complete a contact form, or communicate with us. This information may include:
- Name
- Email address
- Phone number
- Appointment information
- Messages submitted through our website forms
- Any other information you choose to provide
We also automatically collect certain information about your device and website usage, including your IP address, browser type, operating system, pages visited, and usage statistics through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and appointment requests
- Schedule, confirm, and reschedule appointments
- Provide our healthcare-related services
- Send appointment reminders and follow-up communications
- Improve our website and services
- Maintain website security and prevent fraud
- Comply with applicable legal and regulatory requirements
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
NeuroActive PLLC d/b/a NeuroActive
Website: https://neuroactivecenter.com
Email: support@neuroactivecenter.com
Phone: 602-293-3436
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.