Effective Date: July 2026

These Terms of Service govern the website and informational SMS program operated by NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center (“NeuroActive,” “we,” “our,” or “us“).

1. Company Information

This website is owned and operated by:

NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center

For questions regarding these Terms, please contact:

Email: admin@neuroactivecenter.com

Phone: 602-293-3436

2. Website Use

You agree to use this website only for lawful purposes.

You may not:

- violate any applicable law or regulation;

- interfere with the operation or security of the website;

- attempt to gain unauthorized access to any systems;

- upload malicious code or harmful software;

- misuse appointment forms or communication tools.

We reserve the right to suspend or terminate access for misuse of the website.

3. Medical Disclaimer

Information provided on this website is intended for educational and informational purposes only.

Nothing on this website constitutes medical advice, diagnosis, or treatment.

Use of this website does not establish a provider-patient relationship.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

4. Appointment Requests

Submitting an appointment request does not guarantee an appointment.

Appointments are confirmed only after communication with our office.

We reserve the right to decline appointment requests or reschedule appointments as necessary.

5. Intellectual Property

All content on this website, including but not limited to:

- text

- graphics

- logos

- images

- videos

- documents

- branding

- website design

is owned by NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or republish any website content without prior written permission.

6. Third-Party Links

Our website may contain links to third-party websites.

These links are provided solely for convenience.

We are not responsible for the content, security, or privacy practices of third-party websites.

7. Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis.

We make no warranties regarding:

- uninterrupted availability;

- accuracy or completeness of content;

- freedom from errors or viruses;

- fitness for any particular purpose.

Your use of the website is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of this website.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy at: https://neuroactivecenter.com/privacy-policy/

10. NeuroActive Appointment Communications SMS Terms

Program Name: NeuroActive Appointment Communications

Program Operator: NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center

Sender Name: The NeuroActive Team

By voluntarily selecting the SMS consent checkbox on a NeuroActive website form and submitting your mobile phone number, you agree to receive informational, non-marketing text messages from NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center. Messages may be sent by The NeuroActive Team.

Messages may include appointment-request follow-up, booking or calendar links, scheduling information, appointment confirmations, appointment reminders, rescheduling or cancellation information, and responses to appointment-related questions. The SMS program is not used for unrelated marketing or promotional messages. Messages will not include diagnoses, treatment details, medical records, or other sensitive health information.

Message Frequency

Message frequency varies depending on your appointment activity and interactions with our office.

Message and Data Rates

Message and data rates may apply based on your mobile carrier and service plan.

Opt-Out and Rejoining

You may cancel the SMS service at any time by replying STOP. After you reply STOP, you may receive one final message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages through this program. To rejoin after opting out, return to https://neuroactivecenter.com/ and submit the Request More Information form with the SMS consent checkbox voluntarily selected.

Help

For assistance, reply HELP or contact admin@neuroactivecenter.com or 602-293-3436.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Consent

Consent to receive SMS messages is optional and is not a condition of purchasing services, receiving treatment, scheduling an appointment, or submitting a website form.

Privacy

For information about how NeuroActive handles personal information and SMS consent data, review the Privacy Policy at https://neuroactivecenter.com/privacy-policy/.

11. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting to this page.

Your continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

13. Contact Us

If you have questions regarding these Terms of Service, please contact us:

NeuroActive PLLC d/b/a NeuroActive Spine & Rehab Center

Email: admin@neuroactivecenter.com

Phone: 602-293-3436

Website: https://neuroactivecenter.com/